Month: January 2022

To Close or Not to Close

What’s the dilemma this week?  Well, for as long as I can remember, there aren’t many storms, hurricanes, or blizzards that change our hours of operation here at the Farm Market.  I have always believed growing up that it would take a severe natural disaster to close the store and cancel our staff from coming in.  I am sure that many of you who have lived in Guilford for years can attest to this.  It has always been ingrained in us (the generations of Bishop Family members) that we need to be open for our community because you never know when someone needs us, even if just for a gallon of milk or eggs!  Over the past decade, it has become a little more lax, and we have had the very occasional delayed opening or early closing, but we usually make the call at the last minute, just in case the forecast predictions were wrong (which we all know is skeptical, especially when it comes to snowfall amounts).

Many of you know Alicia. She is one of our amazing Front End Supervisors and has worked with us for over 25 years!  We were talking the other day about how many storms she has driven in to be here and joking about how we never close.  She recalled a memory of a big snow storm years ago that was actively happening during business hours.  The roads and our store were desolate, and only a skeleton crew was working.  She said the roads were terrible and no one should have been on them.  Out of nowhere, a little old man pulled into the parking lot and walked into the store.  Of course Alicia struck up a conversation with him as he proceeded to the checkout line.  He approached her and put two single bananas on the counter.  That’s it…two bananas!! Come to find out, he drove all the way from North Branford.  In normal weather, North Branford isn’t far, but in a snowstorm??? That could take forever!  All for two bananas!  To this day, we wonder what was so important that he needed 2 bananas to risk his life on the roads? 

So…what to do for the storm this weekend? That is the question that I have been wondering all week.  Watching the weather app on my phone, getting the latest news alerts from every news station, wondering “What is Saturday going to look like for Bishop’s?”  I laid out the different scenarios on Wednesday to prepare our managers, knowing that we could be making the call at 7am on Saturday morning.  But when I woke up this morning to the new models and a forecast that is now predicting 18” to 24” of snow, with the major impact of the storm during business hours, I took the plunge and made the call…(Previous generations, hold onto your hats)!  We will be CLOSED on Saturday, January 29th!  A snow day for all!  I believe this may go down in the Bishop’s Book of History!  Making the decision to close the business 24 hours before a storm even hits, unheard of!  Although previous generations may not approve of making the call so early, I am going with my gut on this one.  It ultimately came down to the safety of our team members as well as all of you.  There is no need to put yourselves at risk driving through the storm unless it’s an emergency!  I am hoping that you were able to get out yesterday or today to stock up on your essentials like milk, eggs, bread, and of course bananas!!  Enjoy the storm in the warmth of your homes, oohing and ahhing over the beauty of the fresh fallen snow.  Go sledding and build a snowman or snowperson with your kids. Enjoy the fact that we live in New England and are fortunate to experience what every season has to offer.  For those of you who have to be on the roads as first responders in a number of different fields of work, please be safe, and we thank you for your service!

 

Be well and Be safe!

Sarah

Curbside to the Rescue!

After almost two years of playing it safe and avoiding COVID in our household, it finally happened! What has felt like the dreaded Scarlet Letter, we are now marked with the letter C! One of my daughters tested positive after showing symptoms for a couple days, but luckily no one else in our household has been affected, at least not with the virus (knock on wood)! So now quarantining and distance learning begin (again)! As all parents know, just distance learning alone is hard.  But now back to the home office I go, zooming, emailing, and working on projects, because I have a business to run and need to work too. All of this while managing my daughter to make sure that she is in the right class at the right time, and doing her work!  Oh, and switching the laundry or emptying the dishwasher during a quick break because I’m home and it’s not going to do itself.  

The funniest part of me working from home is turning my work phone on (so staff can dial my direct extension), and everyone in my daughters class on zoom hearing when someone has purchased a Wood Cart at the Farm Market because the page comes across in my home for a “Wood Cart Pick Up – Register 5”!  It’s the running joke in my house as to how many wood carts are purchased a day, or when someone is paged by name, like “JB to Customer Service”, everyone in my house starts calling out for JB!  

But through all of this, one of my own saving graces has been our Curbside Pickup that we initiated back in March of 2020 when this pandemic started.  Yes, I use our own service! Most “normal” days when I am at work, at the end of the day, you will catch me running down the stairs, scurrying through the store, shopping for dinner and school lunches… one of the conveniences of working in a “farm market.” But, there are times when I just don’t have the time to shop, even when running is involved!  Kids need to be picked up, brought from point A to point B, afterwork commitments and meetings… Life is just busy!  Being able to go to our online ordering and throw things into my cart, select a pick-up time and just swing in the parking lot to have my groceries brought out to me, it’s just so simple and a huge time-saver!  This week was no exception, especially since our household is now “exposed”. I placed my order earlier this week when I learned of our positive case, knowing that no one on our staff wanted me around them in fear that I could be positive too! I left my house, picked up my order, and I was back home in 15 minutes putting the groceries away and starting dinner.  

So parents (and busy adults), we get it, I get it!  Life is crazy and the times we are living in are crazier!  But we want you to know that we are here for you and want to make your life a little easier and more comfortable!  Whether you use our online shopping as a safety precaution, or just because there aren’t enough hours in the day, we want to help you out! I am living proof of the convenience for a multitude of reasons, and I am not ashamed to admit it.  If you haven’t tried the Curbside Experience, I urge you to! 

 

Stay Safe and Healthy!

Sarah Bishop DellaVentura

6th Generation

New Year, New Face

We are almost 3 weeks into the New Year and we are excited to start introducing some new faces! The business has been growing and so has the footprints! With the growth in production that our Kitchen and Bakery Department are seeing, it became time to give our Executive Chef Ian a helping hand!

Meet Kevin Wolcott, our new Sous Chef! Kevin is a CT native, growing up in East Haven. At a young age he knew that the culinary field was for him! Despite his first dish ever being an epic failure (New England Clam Chowder), he did not loose hope and continued to explore his passion through high school electives and after school jobs. Kevin went on to study at Johnson and Wales in Rhode Island, graduating in 2005 with a degree in Baking and Pastry Arts. When asked why baking and pastry arts, he said “I didn’t want to stand in front of an oven all day and cook. I wanted something more challenging.” He compared baking and pastry art to science, but on the other hand, very calming and satisfying. “Main dishes and entrees are always evolving with changes able to be made up to the finished product,” says Kevin. “With baking, especially with pastries, it is a hurry up and wait. You can’t rush it, but are eager to see what the finished product is. Once something is in the oven, you can’t change it… all you can do is wait!”

Since his graduation, he has enjoyed working all over Connecticut with jobs at Mohegan Sun Casino, Take the Cake in Guilford, and Petonito’s Pastry and Cupcake Shoppe in East Haven. Now living in New Haven, he is excited to be back on the shoreline and a part of a business that he has known since a young age. He hopes to become an integral part of the Kitchen under Ian, as well as bringing his homemade baked goods and creations to our customers. “I have a toolbox in my mind where I can pull out the capability to do both sides of the culinary field,” says Kevin. “You need me to be a line cook?! You got it! You need a new dessert or to write new recipes, I’m there!”